Private Villa + Boutique Hotel-Style Services

You know you’re on vacation when the chef has fired up the grill. Other key indicators: yoga on the roof deck, bespoke concierge, private pool, freshly raked beach, projector + big screen, beach loungers + shade, curated adventures, an unbelievably amazing night sky, kayaks, snorkel gear, etc. Casa Xixim is more than just a vacation rental – it’s an experience.

CHEF

Every Casa Xixim reservation includes chef service for three meals per day. We have worked with your chef to showcase a menu influenced by regional traditions and Mexican comfort food that is always fresh, carefully crafted utilizing seasonal ingredients, and sourced locally when possible.

MEALS

Please coordinate with our concierge to select your arrival meal and first breakfast, and inform us of any food allergies in your group. Meals are prepared family-style. Once you are at Casa Xixim, the chef will collect your order for a couple of days at a time.

MENU

We offer something for everyone, pay tribute to the traditional style of the Yucatan, and encourage vegetarian options. A family-style menu means a typical meal consists of 1-2 main entries, 2-3 sides and salads, and often a dessert.

GROCERIES

The chef and assistant do all your shopping, cooking, and cleaning. The chef asks to be reimbursed every couple of days based shopping receipt totals. We generally estimate about 400 – 600 Mexican Pesos per person per day, not including alcohol or lobster.

CONCIERGE

Our Director of Operations, Enrique, manages the day-to-day at Casa Xixim. He and our concierge, Marion, are available over email to help with your trip planning. They will greet you at the villa upon arrival and check in with you throughout your stay.

TRANSPORTATION

We recommend having Marion assist you in booking a door-to-door private airport shuttle with our transportation partner. Their luxury SUV vehicles can accommodate 1-7 passengers, and their shuttle vans can accommodate up to 10 passengers. For getting around on your own we recommend renting a car in Tulum which can be delivered to the house, or inquire about private vehicle + driver rates.

WELLNESS

Tulum has an abundance of highly skilled wellness practitioners. Start your vacation right with scheduling private massages at the villa on your first morning. Our concierge can also coordinate yoga on our rooftop deck, SUP yoga in a private lagoon, and a full moon temezcal (shaman led sweat lodge experience).

ADVENTURES

As a service to our guests, we have personally curated an adventure guide highlighting cultural tours and adventures in the area. We take care in selecting tours and businesses that respect the environment and Mayan heritage. We provide a list of recommendations ranging from family-friendly activities, to culinary delights, and sporty adventures.

HOUSEKEEPING

Your vacation time is precious so leave the tidying up to us. Our housekeeper comes every day to sweep, shine, tuck, and fluff.

BEDROOMS

Casa Xixim has 4 master suites that have their own unique personalities to fit everyone in your group. Each room is private, spacious and outfitted with Tuft & Needle mattresses, AC, laptop safes, USB device in-wall chargers, and Haiku ceiling fans. Our housekeeper will make beds, sweep up, and freshen bathrooms daily.

AMMENITIES

Due to our natural wetlands system (no septic tank) we provide eco-friendly bath products. Suds up with our honey shampoo, conditioner and soaps made by the local Tienda de Miel De Dzidzilche. Honey is collected from small, local beekeepers, whose hives are surrounded by Dzidzilche bushes, hence the name of the store. To eliminate plastic waste we refill our vessels for each guest.

LINENS

You’ll sleep easy in Frette’s super soft lustrous cotton sateen sheets that feel decadent and delicate to the touch. Beds are topped with a cozy cotton blanket and an extra throw. Additional pillows and blankets are available in each closet. Baths are outfitted with Frette plush towels. Beds and baths get freshened up every day. All linens get changed on the third day of your stay.

GROUNDSKEEPING

Our groundskeeper, Tony, lives on-site at the property entrance in the studio casita. He tends to the daily care of the home, gardens, and beach.

POOL + BEACH

Tony is typically up with the sun to rake the beach, skim the pool, water the gardens, and tend to our variety of beach gear. We keep a supply of snorkel gear in a beachside cabinet, have two 2-person kayaks, and one SUP board for use on Soliman Bay.

SLIDING DOORS

We don’t have glass windows by design and instead our doors have louvers with screens to keep the elements out. We recommend leaving the sliding to Tony and Nilda as they can be quite heavy, and the floor pins can be tricky. They’ll typically open all doors in the morning (or during room cleanings) and close them at twilight. You can request to keep any doors closed.

ASSISTANCE

While Tony tends to various maintenance and care of our facilities, he is always available to help pull in a kayak, call for a taxi, carry a suitcase, and is a master with his machete and a coconut.